Service Desk Support - CNC Machine Tools - Plano, TX

Seeking a machine tool Service Desk specialist who can talk customers and service technicians through component identification, problem solving, and part ordering for CNC Machine Tools including mills, grinders, and lathes.

Required:

*** Hands-on experience with CNC Machine Tools or equivalent technical knowledge, must be able to act as the technical expert for customers and field service technicians.

*** Ability to assist with building machines in-house, loading software and firmware, troubleshooting PLCs, etc. when not needed on the phone.

Shall:

*** Act as the key technical resource for customer contacts and field teams. Identify problems, inspect drawings and schematics, and define solutions.

*** Visit machine building shop and walk customers through identifying parts.

*** Assist with ordering replacement or spare parts.

*** Schedule field service calls and coordinate with service team.

Competitive compensation plan with annual bonus. Full health benefits including medical, dental, vision, prescription drug, short & long-term disability, and group-term life insurance. Paid training on company designed equipment. Company matched 401(k) and generous paid time off for personal and sick days, vacations and holidays.

For complete details contact James Franco at:
(609) 584-9000 ext 283

Or, submit resume online at:
http://dmc9.com/jef/app.asp

Or email to:
1000053170_10007335@najbcareers301.com

Please reference #444553TX356 when responding.

2+ years

Texas

$40,000.00

$68,000.00

James Franco

(609) 584-9000 ext 283

1000053170_10007335@najbcareers301.com

https://dmc9.com/jef/app.asp

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